Canva incident

Canva Pro users are unable to generate videos using Canva AI

Major Resolved View vendor source →

Canva experienced a major incident on June 28, 2025 affecting Home page, lasting 12h 45m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2025, 10:32 AM UTC
Resolved
Jun 28, 2025, 11:17 PM UTC
Duration
12h 45m
Detected by Pingoru
Jun 28, 2025, 10:32 AM UTC

Affected components

Home page

Update timeline

  1. investigating Jun 28, 2025, 10:32 AM UTC

    We are currently investigating this issue. We'll provide further updates as we progress towards resolving it.

  2. resolved Jun 28, 2025, 11:17 PM UTC

    This incident is now resolved. Thank you for your patience and understanding.