Canonical incident

Network outage in our London datacenter

Resolved after 2 minutes, on November 12, 2025.

resolved Nov 12, 2025, 04:06 PM UTC

The outage has self-resolved, and seems to have been caused by external network activity. We are following up with the appropriate teams to avoid this kind of incident in the future. We apologise for the inconvenience.

Started
Nov 12, 2025, 04:04 PM UTC
Resolved
Nov 12, 2025, 04:06 PM UTC
Duration
2m
Detected by Pingoru
Nov 12, 2025, 04:04 PM UTC

Update timeline

  1. investigating Nov 12, 2025, 04:04 PM UTC

    We're investigating a major network outage impacting our London datacenter.

  2. resolved Nov 12, 2025, 04:06 PM UTC

    The outage has self-resolved, and seems to have been caused by external network activity. We are following up with the appropriate teams to avoid this kind of incident in the future. We apologise for the inconvenience.

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