Canonical incident
Component "assets.ubuntu.com HTTP" and a few other components are Down
Resolved after 6 hours 26 minutes, affecting Ubuntu Matrix Server and discourse.ubuntu.com, on November 25, 2025.
"assets.ubuntu.com HTTP" is Operational
Affected components
Update timeline
- investigating Nov 25, 2025, 12:13 AM UTC
"discourse.ubuntu.com" is Down
- investigating Nov 25, 2025, 12:14 AM UTC
"Ubuntu Matrix Server" is Down
- investigating Nov 25, 2025, 12:14 AM UTC
"assets.ubuntu.com HTTPS" is Down
- investigating Nov 25, 2025, 12:15 AM UTC
"assets.ubuntu.com HTTP" is Down
- investigating Nov 25, 2025, 03:04 AM UTC
Network Incident Update: Restoration Efforts Underway We are providing an update regarding the network incident that began on November 25, 2025, at approximately 00:39 UTC. ✅ Cause Identified and Corrected : The incident originated from a misconfiguration of core network devices during routine maintenance within one of our on-premises cloud environments. The configuration issue was successfully identified and reverted at approximately 01:23 UTC . ⚠️ Current Status : While the root cause has been resolved, we are actively addressing residual issues impacting the availability of some services. These services remain temporarily unreachable as a consequence of the earlier network disruption. Next Steps : Our engineering teams are prioritizing the full restoration of all affected services. We are working diligently on a comprehensive fix and will provide regular updates on our progress. We appreciate your patience and apologize for the inconvenience this disruption has caused.
- monitoring Nov 25, 2025, 06:37 AM UTC
"Ubuntu Matrix Server" is Operational
- monitoring Nov 25, 2025, 06:37 AM UTC
"discourse.ubuntu.com" is Operational
- monitoring Nov 25, 2025, 06:38 AM UTC
"assets.ubuntu.com HTTP" is Operational
- resolved Nov 25, 2025, 06:40 AM UTC
All components are Operational
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