Canary incident

Service Interruption

Resolved after 1 hour, affecting Canary Service, on May 2, 2021.

monitoring May 02, 2021, 03:17 PM UTC

Our team has identified the issue and implemented a fix. We are continuing to monitor the services, and are hoping to update to fully resolved shortly. Thanks for your continued patience and understanding.

Started
May 02, 2021, 02:40 PM UTC
Resolved
May 02, 2021, 03:41 PM UTC
Duration
1h
Detected by Pingoru
May 02, 2021, 02:40 PM UTC

Affected components

Canary Service

Update timeline

  1. investigating May 02, 2021, 02:40 PM UTC

    Our team is investigating reports from a subset of users reporting that they are having difficulties with their Canary device's connectivity. We will provide further updates here as we work towards a resolution.

  2. monitoring May 02, 2021, 03:17 PM UTC

    Our team has identified the issue and implemented a fix. We are continuing to monitor the services, and are hoping to update to fully resolved shortly. Thanks for your continued patience and understanding.

  3. resolved May 02, 2021, 03:41 PM UTC

    The previous incident has been resolved.

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