Resolved after 9 hours 56 minutes, affecting Canary Service, on September 12, 2021.
The previous issues impacting Canary services have been resolved. We sincerely apologize for an inconveniences this may have caused, and greatly appreciated your patience while we worked towards a resolution.
Affected components
Update timeline
- investigating Sep 12, 2021, 02:43 AM UTC
We are currently investigating reports from a subset of our users having connectivity issues with their Canary devices. We will post updates here as we work towards a resolution. We sincerely apologize for any inconvenience this may cause.
- identified Sep 12, 2021, 05:21 AM UTC
The issue has been identified and the team is working towards a resolution. Thank you for your continued patience while we work towards a full resolution.
- resolved Sep 12, 2021, 12:39 PM UTC
The previous issues impacting Canary services have been resolved. We sincerely apologize for an inconveniences this may have caused, and greatly appreciated your patience while we worked towards a resolution.
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