Ongoing since 11:24 PM UTC, affecting Vancouver.
Customers hosted in our Coquitlam datacentre continue to experience service interruptions due to a cut fibre-optic connection. Our team is working to restore connectivity. Service restoration is currently estimated within 1–2 hours. This estimate may change as work progresses. We’ll share further updates as information becomes available. We apologize for the disruption.
Affected components
Update timeline
- investigating Nov 05, 2026, 11:24 PM UTC
Customers hosted in our Coquitlam datacentre continue to experience service interruptions due to a cut fibre-optic connection. Our team is working to restore connectivity. Service restoration is currently estimated within 1–2 hours. This estimate may change as work progresses. We’ll share further updates as information becomes available. We apologize for the disruption.
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