Ongoing since 07:47 AM UTC, affecting cPanel shared servers.
The root cause has been identified as a hardware-related issue. Recovery processes have now been completed, though they took longer than expected due to system inconsistencies. The server is currently back online; however, some services remain impacted due to configuration issues. Our team is actively working on migrating data to a new server to fully restore stability. Thank you for your understanding, and we will continue to provide updates as more information becomes available.
Affected components
Update timeline
- identified Mar 23, 2026, 07:47 AM UTC
The root cause has been identified as a hardware-related issue. Recovery processes have now been completed, though they took longer than expected due to system inconsistencies. The server is currently back online; however, some services remain impacted due to configuration issues. Our team is actively working on migrating data to a new server to fully restore stability. Thank you for your understanding, and we will continue to provide updates as more information becomes available.
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