CampusLabs incident

Timeouts when connecting to SFTP server

Resolved after 15 days 21 hours, affecting FTPS, on July 29, 2026.

resolved Aug 14, 2026, 01:19 PM UTC

The issue with {issue} in {area/product} was resolved as of approximately {time} and no further incidents have been reported.

Started
Jul 29, 2026, 03:34 PM UTC
Resolved
Aug 14, 2026, 01:19 PM UTC
Duration
15d 21h
Detected by Pingoru
Jul 29, 2026, 03:34 PM UTC

Affected components

FTPS

Update timeline

  1. investigating Jul 29, 2026, 03:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 01:19 PM UTC

    The issue with {issue} in {area/product} was resolved as of approximately {time} and no further incidents have been reported.

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