CampusLabs incident

Timeouts when connecting to SFTP server

Critical Resolved View vendor source →

CampusLabs experienced a critical incident on July 29, 2026 affecting FTPS, lasting 15d 21h. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 03:34 PM UTC
Resolved
Aug 14, 2026, 01:19 PM UTC
Duration
15d 21h
Detected by Pingoru
Jul 29, 2026, 03:34 PM UTC

Affected components

FTPS

Update timeline

  1. investigating Jul 29, 2026, 03:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 01:19 PM UTC

    The issue with {issue} in {area/product} was resolved as of approximately {time} and no further incidents have been reported.