Resolved after 1 hour 3 minutes, on January 16, 2020.
We are continuing to monitor for any further issues.
Update timeline
- investigating Jan 16, 2020, 09:37 AM UTC
We are currently investigating this issue.
- investigating Jan 16, 2020, 09:44 AM UTC
We’re continuing to have issues with Campfire. Campfire apologises and is working to resolve the issue.
- identified Jan 16, 2020, 10:25 AM UTC
We’ve identified this issue as a change in our IP address. We are now working to resolve this.
- monitoring Jan 16, 2020, 10:38 AM UTC
A fix has been implemented and we are now monitoring our services to ensure that everything is working. For some customers it may take additional time due to a change in DNS.
- monitoring Jan 16, 2020, 10:40 AM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2020, 10:41 AM UTC
This incident has been resolved.
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