Resolved after 16 minutes, on April 20, 2020.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Apr 20, 2020, 06:25 PM UTC
We are currently investigating this issue.
- investigating Apr 20, 2020, 06:25 PM UTC
We are continuing to investigate this issue.
- investigating Apr 20, 2020, 06:26 PM UTC
We are continuing to investigate this issue.
- identified Apr 20, 2020, 06:28 PM UTC
The root cause is our AWS EC2 Instance. It has stopped unexpectedly.
- identified Apr 20, 2020, 06:32 PM UTC
We are now going to be putting our public bot and all other client bots onto a different host, as we're becoming more and more reliant on another hosting provider instead of AWS.
- monitoring Apr 20, 2020, 06:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2020, 06:42 PM UTC
This incident has been resolved.
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