Campfire HQ incident

Member counters not operating

Resolved after 18 hours 58 minutes, on June 20, 2020.

monitoring Jun 20, 2020, 06:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 20, 2020, 02:53 AM UTC
Resolved
Jun 20, 2020, 09:51 PM UTC
Duration
18h 58m
Detected by Pingoru
Jun 20, 2020, 02:53 AM UTC

Update timeline

  1. investigating Jun 20, 2020, 02:53 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 20, 2020, 02:55 AM UTC

    All DevOps team are currently unavailable. No expectation of resolution until DevOps Team become available again in 5-10 hours.

  3. investigating Jun 20, 2020, 02:59 AM UTC

    All hooks and the ability to create and manage hooks has been disabled until DevOps Team becomes available. Apologies about the inconvenience.

  4. investigating Jun 20, 2020, 12:45 PM UTC

    DevOps Team are now working on a solution to this problem.

  5. investigating Jun 20, 2020, 04:22 PM UTC

    Our DevOps Team are continuing to investigate the issue.

  6. identified Jun 20, 2020, 06:35 PM UTC

    Issue has been identified and a fix is being implemented.

  7. identified Jun 20, 2020, 06:42 PM UTC

    A fix will be rolling out very shortly.

  8. monitoring Jun 20, 2020, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  9. resolved Jun 20, 2020, 09:51 PM UTC

    This incident has been resolved.

Your product runs on more than Campfire HQ

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →