Resolved after 13 hours 25 minutes, on July 16, 2020.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Jul 16, 2020, 08:53 AM UTC
We are currently investigating an issue regarding member counters not sending correct or at a reduced interval. As this product continues to grow in size, we are finding it increasingly difficult to manage the 1,728,000+ requests per day we send to Roblox. We are working closely with our DevOps Team to resolve the situation as soon as possible and we will update you as required. We apologise about the inconvenience.
- monitoring Jul 16, 2020, 10:20 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jul 16, 2020, 10:29 AM UTC
We are currently investigating this issue.
- identified Jul 16, 2020, 10:31 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 16, 2020, 10:19 PM UTC
This incident has been resolved.
Your product runs on more than Campfire HQ
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services