Campfire HQ incident

Issues with bots

Resolved after 4 hours 45 minutes, affecting NYC1 and NYC3 and 1 more, on January 19, 2021.

monitoring Jan 19, 2021, 11:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 19, 2021, 07:57 PM UTC
Resolved
Jan 20, 2021, 12:42 AM UTC
Duration
4h 45m
Detected by Pingoru
Jan 19, 2021, 07:57 PM UTC

Affected components

NYC1NYC3SFO2LON1

Update timeline

  1. investigating Jan 19, 2021, 07:57 PM UTC

    We're currently investigating an issue with our bot network

  2. monitoring Jan 19, 2021, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Jan 19, 2021, 10:59 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 19, 2021, 11:20 PM UTC

    We have identified the issue and are rolling out a fix.

  5. monitoring Jan 19, 2021, 11:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 20, 2021, 12:42 AM UTC

    This incident has been resolved.

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