Campaigner incident

Campaigner Database Issue

Minor Resolved View vendor source →

Campaigner experienced a minor incident on May 8, 2026 affecting Campaigner and Email Sending and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 02:28 PM UTC
Resolved
May 08, 2026, 02:38 PM UTC
Duration
9m
Detected by Pingoru
May 08, 2026, 02:28 PM UTC

Affected components

CampaignerEmail SendingSMS ServicesSMTP Relay processingAPIsDatabase OperationsWebsiteWorkflow ServicesBilling Systems

Update timeline

  1. investigating May 08, 2026, 02:28 PM UTC

    We are currently investigating an issue causing campaigner to unavailable for some customers.

  2. investigating May 08, 2026, 02:31 PM UTC

    We have mitigated an issue with a database server and services should be accessible again. We are monitoring.

  3. resolved May 08, 2026, 02:38 PM UTC

    All functionality has been restored. There is currently a delay of stats processing for some customers. It is expected to catch up over the next couple hours.