Campaigner incident

Campaigner Database Issue

Resolved after 9 minutes, affecting Campaigner and Email Sending and 1 more, on May 8, 2026.

resolved May 08, 2026, 02:38 PM UTC

All functionality has been restored. There is currently a delay of stats processing for some customers. It is expected to catch up over the next couple hours.

Started
May 08, 2026, 02:28 PM UTC
Resolved
May 08, 2026, 02:38 PM UTC
Duration
9m
Detected by Pingoru
May 08, 2026, 02:28 PM UTC

Affected components

CampaignerEmail SendingSMS ServicesSMTP Relay processingAPIsDatabase OperationsWebsiteWorkflow ServicesBilling Systems

Update timeline

  1. investigating May 08, 2026, 02:28 PM UTC

    We are currently investigating an issue causing campaigner to unavailable for some customers.

  2. investigating May 08, 2026, 02:31 PM UTC

    We have mitigated an issue with a database server and services should be accessible again. We are monitoring.

  3. resolved May 08, 2026, 02:38 PM UTC

    All functionality has been restored. There is currently a delay of stats processing for some customers. It is expected to catch up over the next couple hours.

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