Cambly incident

Video problems in some lessons

Resolved after 1 hour 41 minutes, on October 29, 2026.

resolved Oct 29, 2026, 08:38 PM UTC

Between 18:30 and 20:11 UTC on October 29, some lessons had video problems. A participant's video or audio, or a screenshare, didn't appear for the other person. Rejoining the lesson usually fixed it. A small number of lessons weren't recorded. We've fixed the cause, and lessons since 20:11 UTC aren't affected. We're sorry for the disruption.

Started
Oct 29, 2026, 06:30 PM UTC
Resolved
Oct 29, 2026, 08:11 PM UTC
Duration
1h 41m
Detected by Pingoru
Oct 29, 2026, 06:30 PM UTC

Update timeline

  1. resolved Oct 29, 2026, 08:38 PM UTC

    Between 18:30 and 20:11 UTC on October 29, some lessons had video problems. A participant's video or audio, or a screenshare, didn't appear for the other person. Rejoining the lesson usually fixed it. A small number of lessons weren't recorded. We've fixed the cause, and lessons since 20:11 UTC aren't affected. We're sorry for the disruption.

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