Resolved after 1 hour 53 minutes, on February 15, 2023.
We implemented a fix and currently monitoring the result. During the incident some metrics may not have correctly recorded, so some customers may notice a gap in graphs during this time..
Update timeline
- investigating Feb 15, 2023, 05:17 PM UTC
We are currently investigating an incident in XMS cloud impacting all modules, engineering teams are working on a solution. .
- resolved Feb 15, 2023, 07:11 PM UTC
We implemented a fix and currently monitoring the result. During the incident some metrics may not have correctly recorded, so some customers may notice a gap in graphs during this time..
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