Cambium Networks incident

ePMP Cloud License Server issue

Resolved after 9 hours 53 minutes, on April 19, 2023.

monitoring Apr 19, 2023, 11:45 PM UTC

We have implemented a fix and are currently monitoring the result. If any customer is still having problems, please contact Cambium Support immediately..

Started
Apr 19, 2023, 10:25 PM UTC
Resolved
Apr 20, 2023, 08:18 AM UTC
Duration
9h 53m
Detected by Pingoru
Apr 19, 2023, 10:25 PM UTC

Update timeline

  1. identified Apr 19, 2023, 10:25 PM UTC

    We are aware of a problem with the ePMP Cloud License Server, and are working towards a fix. Customers who are affected can switch to fixed licenses by following the instructions that you should have received by email over the last few days. If you are affected and **have not** received any instructions, please contact Cambium Support..

  2. monitoring Apr 19, 2023, 11:45 PM UTC

    We have implemented a fix and are currently monitoring the result. If any customer is still having problems, please contact Cambium Support immediately..

  3. resolved Apr 20, 2023, 08:18 AM UTC

    This incident has been resolved..

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