CallTrackingMetrics incident

Intermittent outages preventing some customers making or receiving calls and text messages

Major Resolved View vendor source →

CallTrackingMetrics experienced a major incident on October 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 06:08 PM UTC
Resolved
Sep 11, 2025, 03:00 PM UTC
Duration
—
Detected by Pingoru
Oct 13, 2025, 06:08 PM UTC

Update timeline

  1. resolved Oct 13, 2025, 06:08 PM UTC

    On September 11, 2025, between 2:14 AM and 10:49 AM UTC, our systems experienced intermittent outages that prevented some customers from making or receiving calls and text messages. The disruption was caused by multiple servers failing due to a memory-related issue. Service was fully restored at 10:49 AM UTC, and the issue has been remediated.