CallTrackingMetrics Outage History

CallTrackingMetrics is up right now

CallTrackingMetrics had 4 outages in the last 2 years totaling 14h 48m of downtime — averaging 0.2 incidents per month.

There were 4 CallTrackingMetrics outages since October 20, 2025 totaling 14h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://calltrackingmetrics.statuspage.io

Minor March 16, 2026

Investigating Potential Issue with Logins

Detected by Pingoru
Mar 16, 2026, 09:46 PM UTC
Resolved
Mar 16, 2026, 11:16 PM UTC
Duration
1h 29m
Affected: Application Availability
Timeline · 6 updates
  1. investigating Mar 16, 2026, 09:46 PM UTC

    We are aware of intermittent errors occurring on the service. Our incident response team is investigating.

  2. investigating Mar 16, 2026, 09:47 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 16, 2026, 09:48 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 16, 2026, 09:49 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 16, 2026, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 16, 2026, 11:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 19, 2026

Unable to access app.calltrackingmetrics.com

Detected by Pingoru
Jan 19, 2026, 10:22 PM UTC
Resolved
Jan 19, 2026, 11:47 PM UTC
Duration
1h 24m
Affected: Application Availability
Timeline · 4 updates
  1. investigating Jan 19, 2026, 10:22 PM UTC

    We are currently investigating this issue.

  2. identified Jan 19, 2026, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 19, 2026, 10:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 19, 2026, 11:47 PM UTC

    This incident is resolved. We will publish an RFO (reason for outage) after further investigation.

Read the full incident report →

Major October 20, 2025

Upstream vendor outage affecting calls, texts, and forms

Detected by Pingoru
Oct 20, 2025, 10:15 AM UTC
Resolved
Oct 20, 2025, 12:58 PM UTC
Duration
2h 42m
Affected: Incoming Text MessagesTwilio Outgoing SMSTwilio Outgoing MMSTwilio Incoming MMS
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 10:15 AM UTC

    Our investigation confirms that several CTM services are affected due to an outage with an upstream vendor. This includes failed inbound and outbound calls, text messages, and form submissions. There is no ETA for full resolution at this time. We will continue to monitor the situation closely and provide updates as new information becomes available.

  2. monitoring Oct 20, 2025, 10:37 AM UTC

    Our upstream provider has reported progress toward recovery, and we are seeing partial improvements in some CTM services.

  3. monitoring Oct 20, 2025, 11:32 AM UTC

    We are seeing recovery of services. We will continue to monitor and provide updates.

  4. resolved Oct 20, 2025, 12:58 PM UTC

    This incident has been resolved.

Read the full incident report →