CallPotential experienced a minor incident on August 13, 2025 affecting Storable CRM V2 and Contact Center V2, lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2025, 03:04 PM UTC
We're aware of an issue preventing lead data from loading properly within Storable CRM. This issue impacts the following Facility Management Systems: SiteLink: -Leads are not syncing with CRM (new leads, cancellations, etc.) SSM: -Leads are not syncing with CRM (new leads, cancellations, etc.) -Units not loading -Promotions Hummingbird: -Leads are not syncing with CRM (new leads, cancellations, etc.) -Units not loading -Promotions Our team is investigating, and we will provide updates as we learn more. We apologize for any inconvenience and appreciate your patience as we work toward a resolution.
- monitoring Aug 13, 2025, 03:10 PM UTC
A fix has been deployed, and we're observing system behavior to confirm stability.
- resolved Aug 13, 2025, 04:09 PM UTC
This incident has been resolved.