CallPotential incident

Move-in Failures

Minor Resolved View vendor source →

CallPotential experienced a minor incident on August 19, 2025 affecting Storable CRM V1 and Storable CRM V2, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2025, 04:46 PM UTC
Resolved
Aug 19, 2025, 06:53 PM UTC
Duration
2h 7m
Detected by Pingoru
Aug 19, 2025, 04:46 PM UTC

Affected components

Storable CRM V1Storable CRM V2

Update timeline

  1. investigating Aug 19, 2025, 04:46 PM UTC

    We are currently investigating move-in failures. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available. Thank you for your patience

  2. identified Aug 19, 2025, 05:28 PM UTC

    We have identified the cause of the move-in failures. Our team is currently testing a fix and will deploy it once validation is complete. We will provide updates as progress continues. Thank you for your patience.

  3. monitoring Aug 19, 2025, 05:57 PM UTC

    A fix has been implemented, and we are monitoring system performance to ensure full stability. We’ll continue to observe the issue and post further updates if necessary.

  4. resolved Aug 19, 2025, 06:53 PM UTC

    This issue has been resolved. Thank you for your patience.