CallHippo incident

India Calling service Degradation

Minor Resolved View vendor source →
Started
Feb 17, 2026, 06:23 AM UTC
Resolved
Feb 17, 2026, 08:07 AM UTC
Duration
1h 43m
Detected by Pingoru
Feb 17, 2026, 06:23 AM UTC

Affected components

Incoming CallsOutgoing Calls

Update timeline

  1. investigating Feb 17, 2026, 06:23 AM UTC

    Our monitoring system has detected a potential downstream issue affecting the India calling service for Bangalore datacentre.

  2. identified Feb 17, 2026, 06:25 AM UTC

    We have identified the issue related to the data center network routing. Our team is currently working on resolving it

  3. monitoring Feb 17, 2026, 07:34 AM UTC

    A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure calling service are back to normal.

  4. resolved Feb 17, 2026, 08:07 AM UTC

    This incident has been resolved.

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