Callbell Outage History

Callbell is up right now

Callbell had 18 outages in the last 2 years totaling 31h 47m of downtime, averaging 0.7 incidents per month.

There were 18 Callbell outages since October 30, 2024 totaling 31h 47m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.callbell.eu

Minor June 16, 2026

Media send failing (error 500) - WhatsApp Cloud API

Detected by Pingoru
Jun 16, 2026, 03:36 PM UTC
Resolved
Jun 16, 2026, 05:18 PM UTC
Duration
1h 41m
Affected: WhatsApp Integration
Timeline · 4 updates
  1. investigating Jun 16, 2026, 03:36 PM UTC

    Meta Cloud API is having issues in sending medias. We are currently investigating this incident. For updates check

  2. identified Jun 16, 2026, 05:12 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jun 16, 2026, 05:12 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 16, 2026, 05:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 12, 2026

WhatsApp Cloud API - Issues sending messages

Detected by Pingoru
Jun 12, 2026, 02:01 PM UTC
Resolved
Jun 12, 2026, 03:17 PM UTC
Duration
1h 16m
Affected: Web DashboardMobile AppPublic APIAnalyticsFacebook IntegrationWhatsApp IntegrationInstagram IntegrationTelegram Integration
Timeline · 4 updates
  1. investigating Jun 12, 2026, 02:01 PM UTC

    Meta is having issues in sending messages through WhatsApp Cloud API. We are currently investigating this incident.

  2. identified Jun 12, 2026, 02:11 PM UTC

    Meta is continuing having a distributed outage. We are continuing to work on a fix for this incident.

  3. monitoring Jun 12, 2026, 03:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 12, 2026, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 8, 2026

Platform slowness

Detected by Pingoru
Apr 08, 2026, 02:40 PM UTC
Resolved
Apr 08, 2026, 02:55 PM UTC
Duration
15m
Timeline · 3 updates
  1. investigating Apr 08, 2026, 02:40 PM UTC

    We are currently investigating this incident..

  2. identified Apr 08, 2026, 02:51 PM UTC

    We are continuing to work on a fix for this incident..

  3. resolved Apr 08, 2026, 02:55 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor February 27, 2026

Platform issues

Detected by Pingoru
Feb 27, 2026, 02:12 PM UTC
Resolved
Feb 27, 2026, 02:53 PM UTC
Duration
40m
Timeline · 4 updates
  1. investigating Feb 27, 2026, 02:12 PM UTC

    We are currently investigating this incident..

  2. identified Feb 27, 2026, 02:34 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Feb 27, 2026, 02:41 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Feb 27, 2026, 02:53 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor February 25, 2026

Platform slowdowns

Detected by Pingoru
Feb 25, 2026, 07:27 PM UTC
Resolved
Feb 25, 2026, 08:02 PM UTC
Duration
35m
Timeline · 4 updates
  1. investigating Feb 25, 2026, 07:27 PM UTC

    We are currently investigating this incident..

  2. identified Feb 25, 2026, 07:32 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Feb 25, 2026, 07:48 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Feb 25, 2026, 08:02 PM UTC

    This incident has been resolved..

Read the full incident report →

Major October 2, 2025

Major outage

Detected by Pingoru
Oct 02, 2025, 02:00 PM UTC
Resolved
Oct 02, 2025, 04:14 PM UTC
Duration
2h 13m
Timeline · 4 updates
  1. investigating Oct 02, 2025, 02:00 PM UTC

    We are currently investigating this incident..

  2. identified Oct 02, 2025, 03:32 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Oct 02, 2025, 03:57 PM UTC

    The app is working again, but chat counters are unavailable for now..

  4. resolved Oct 02, 2025, 04:14 PM UTC

    This incident has been resolved..

Read the full incident report →

Major July 23, 2025

WhatsApp QR unavailable

Detected by Pingoru
Jul 23, 2025, 10:34 PM UTC
Resolved
Jul 24, 2025, 12:11 AM UTC
Duration
1h 36m
Timeline · 4 updates
  1. investigating Jul 23, 2025, 10:34 PM UTC

    We are currently investigating this incident..

  2. identified Jul 23, 2025, 11:55 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Jul 23, 2025, 11:55 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Jul 24, 2025, 12:11 AM UTC

    This incident has been resolved..

Read the full incident report →

Major July 6, 2025

Dashboard currently unavailable

Detected by Pingoru
Jul 06, 2025, 09:18 PM UTC
Resolved
Jul 07, 2025, 12:38 AM UTC
Duration
3h 19m
Timeline · 4 updates
  1. investigating Jul 06, 2025, 09:18 PM UTC

    We are currently investigating this incident..

  2. identified Jul 07, 2025, 12:20 AM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Jul 07, 2025, 12:20 AM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Jul 07, 2025, 12:38 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor March 7, 2025

Media Send Impacted (Gupshup Integration Only)

Detected by Pingoru
Mar 07, 2025, 02:29 PM UTC
Resolved
Mar 07, 2025, 06:20 PM UTC
Duration
3h 50m
Timeline · 2 updates
  1. investigating Mar 07, 2025, 02:29 PM UTC

    One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media ( ). We are currently investigating this incident..

  2. resolved Mar 07, 2025, 06:20 PM UTC

    Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved..

Read the full incident report →

Major February 6, 2025

Analytics reports unavailable

Detected by Pingoru
Feb 06, 2025, 09:48 AM UTC
Resolved
Feb 06, 2025, 09:50 AM UTC
Duration
2m
Timeline · 2 updates
  1. investigating Feb 06, 2025, 09:48 AM UTC

    We are currently investigating this incident..

  2. resolved Feb 06, 2025, 09:50 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 24, 2025

Send message is delayed

Detected by Pingoru
Jan 24, 2025, 04:06 PM UTC
Resolved
Jan 24, 2025, 04:31 PM UTC
Duration
24m
Timeline · 2 updates
  1. resolved Jan 24, 2025, 04:06 PM UTC

    This incident has been resolved..

  2. resolved Jan 24, 2025, 04:31 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 14, 2025

Sending WhatsApp templates delays

Detected by Pingoru
Jan 14, 2025, 07:54 PM UTC
Resolved
Jan 14, 2025, 08:11 PM UTC
Duration
17m
Timeline · 2 updates
  1. investigating Jan 14, 2025, 07:54 PM UTC

    We are currently investigating this incident..

  2. resolved Jan 14, 2025, 08:11 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor January 10, 2025

Delay in sending messages

Detected by Pingoru
Jan 10, 2025, 01:52 PM UTC
Resolved
Jan 10, 2025, 02:05 PM UTC
Duration
13m
Timeline · 2 updates
  1. investigating Jan 10, 2025, 01:52 PM UTC

    We are currently investigating this incident..

  2. resolved Jan 10, 2025, 02:05 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor December 11, 2024

WhatsApp / Meta issues

Detected by Pingoru
Dec 11, 2024, 05:45 PM UTC
Resolved
Dec 12, 2024, 02:45 AM UTC
Duration
9h
Timeline · 2 updates
  1. investigating Dec 11, 2024, 05:45 PM UTC

    We are noticing that WhatsApp/Meta is experiencing an issue affecting the ability to send and receive messages (not just through the API). There's no official reports from Meta about this, we'll keep you posted on any new findings..

  2. resolved Dec 12, 2024, 02:45 AM UTC

    This incident has been resolved..

Read the full incident report →

Minor November 25, 2024

Problem loading messages

Detected by Pingoru
Nov 25, 2024, 04:14 PM UTC
Resolved
Nov 25, 2024, 04:53 PM UTC
Duration
39m
Timeline · 3 updates
  1. identified Nov 25, 2024, 04:14 PM UTC

    We are continuing to work on a fix for this incident..

  2. monitoring Nov 25, 2024, 04:48 PM UTC

    The problem was identified. The team deployed a fix and it's working on a prompt resolution..

  3. resolved Nov 25, 2024, 04:53 PM UTC

    This incident has been resolved..

Read the full incident report →

Minor October 30, 2024

Slow events delivery

Detected by Pingoru
Oct 30, 2024, 03:43 PM UTC
Resolved
Oct 30, 2024, 04:59 PM UTC
Duration
1h 15m
Timeline · 3 updates
  1. investigating Oct 30, 2024, 03:43 PM UTC

    Currently push notifications are experiencing some delays in delivery. We are currently investigating this incident..

  2. identified Oct 30, 2024, 03:59 PM UTC

    We identified the root cause. Our team is working for a fix..

  3. resolved Oct 30, 2024, 04:59 PM UTC

    This incident has been resolved..

Read the full incident report →