Callbell incident

WhatsApp Cloud API - Issues sending messages

Minor Resolved

Callbell experienced a minor incident on June 12, 2026 affecting Web Dashboard and Mobile App and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 02:01 PM UTC
Resolved
Jun 12, 2026, 03:17 PM UTC
Duration
1h 16m
Detected by Pingoru
Jun 12, 2026, 02:01 PM UTC

Affected components

Web DashboardMobile AppPublic APIAnalyticsFacebook IntegrationWhatsApp IntegrationInstagram IntegrationTelegram Integration

Update timeline

  1. investigating Jun 12, 2026, 02:01 PM UTC

    Meta is having issues in sending messages through WhatsApp Cloud API. We are currently investigating this incident.

  2. identified Jun 12, 2026, 02:11 PM UTC

    Meta is continuing having a distributed outage. We are continuing to work on a fix for this incident.

  3. monitoring Jun 12, 2026, 03:17 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 12, 2026, 03:17 PM UTC

    This incident has been resolved.