Callbell incident

WhatsApp Cloud API - Issues sending messages

Minor Ongoing

Callbell is currently experiencing a minor incident affecting Web Dashboard and Mobile App and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:01 PM UTC
Resolved
Ongoing
Duration
● 3h 53m
Detected by Pingoru
Jun 12, 2026, 02:01 PM UTC

Affected components

Web DashboardMobile AppPublic APIAnalyticsFacebook IntegrationWhatsApp IntegrationInstagram IntegrationTelegram Integration

Update timeline

  1. investigating Jun 12, 2026, 02:01 PM UTC

    Meta is having issues in sending messages through WhatsApp Cloud API. We are currently investigating this incident.

  2. identified Jun 12, 2026, 02:11 PM UTC

    Meta is continuing having a distributed outage. We are continuing to work on a fix for this incident.

  3. monitoring Jun 12, 2026, 03:17 PM UTC

    We implemented a fix and are currently monitoring the result.