Callbell incident

Media Send Impacted (Gupshup Integration Only)

Minor Resolved View vendor source →

Callbell experienced a minor incident on March 7, 2025, lasting 3h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 02:29 PM UTC
Resolved
Mar 07, 2025, 06:20 PM UTC
Duration
3h 50m
Detected by Pingoru
Mar 07, 2025, 02:29 PM UTC

Update timeline

  1. investigating Mar 07, 2025, 02:29 PM UTC

    One of out WhatsApp Business Providers, Gupshup, is experiencing issues with Media ( ). We are currently investigating this incident..

  2. resolved Mar 07, 2025, 06:20 PM UTC

    Gupshup solved the issue, new media will work as expected. Older media will be recovered and showed on the platform. This incident has been resolved..