Calibre incident

Test delays

Major Resolved View vendor source →

Calibre experienced a major incident on October 20, 2025 affecting Sydney and São Paulo and 1 more component, lasting 15h 7m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:00 AM UTC
Resolved
Oct 21, 2025, 02:07 AM UTC
Duration
15h 7m
Detected by Pingoru
Oct 20, 2025, 11:00 AM UTC

Affected components

SydneySão PauloCanadaFrankfurtLondonIrelandMumbaiTokyoSeoulSingapore

Update timeline

  1. identified Oct 20, 2025, 11:00 AM UTC

    Due to AWS incident with various services, we are experiencing delays in tests for North Virginia, California & Oregon. North Virginia is currently the most impacted.

  2. identified Oct 20, 2025, 11:07 AM UTC

    Tests are running in all other locations, however their processing is delayed so results will be stalled until AWS recovers.

  3. monitoring Oct 20, 2025, 11:21 AM UTC

    The test results backlog is processing. Tests in North Virginia are not running, we are monitoring.

  4. monitoring Oct 20, 2025, 07:48 PM UTC

    Testing in North Virginia continues to be interrupted by AWS outage. All other regions are operational.

  5. monitoring Oct 20, 2025, 08:22 PM UTC

    North Virginia is back, the test backlog is being processed. We are monitoring.

  6. resolved Oct 21, 2025, 02:07 AM UTC

    This incident has been resolved.