Calibre incident

Test failures in several regions

Resolved after 18 hours 9 minutes, affecting Sydney and São Paulo and 1 more, on August 6, 2020.

identified Aug 06, 2020, 11:49 PM UTC

We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

Started
Aug 06, 2020, 11:44 AM UTC
Resolved
Aug 07, 2020, 05:53 AM UTC
Duration
18h 9m
Detected by Pingoru
Aug 06, 2020, 11:44 AM UTC

Affected components

SydneySão PauloFrankfurtLondonSingaporeNorth Virginia

Update timeline

  1. investigating Aug 06, 2020, 11:44 AM UTC

    We are investigating an ongoing issue where some tests are not able to be completed successfully. In some cases tests will fail, or be delayed for a period of minutes.

  2. investigating Aug 06, 2020, 12:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 06, 2020, 01:15 PM UTC

    A fix has been put in place and we will be monitoring our systems to confirm resolve.

  4. identified Aug 06, 2020, 11:49 PM UTC

    We are still observing recurring test delays in several Test Agent regions. Tests in those areas might be delayed, but will eventually be completed. We continue working on a reliable solution to this issue.

  5. resolved Aug 07, 2020, 05:53 AM UTC

    All Test Agent regions are now fully operational.

Your product runs on more than Calibre

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →