CaliberMind incident

Connectivity Issues

Major Resolved View vendor source →

CaliberMind experienced a major incident on November 18, 2025 affecting Dashboard UI and Salesforce Flows and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:41 PM UTC
Resolved
Nov 18, 2025, 02:38 PM UTC
Duration
57m
Detected by Pingoru
Nov 18, 2025, 01:41 PM UTC

Affected components

Dashboard UISalesforce FlowsCM PipelineInsights Reporting

Update timeline

  1. investigating Nov 18, 2025, 01:41 PM UTC

    Some users are experiencing issues accessing CaliberMind web resources due to an issue with one of our service partners.

  2. identified Nov 18, 2025, 01:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 18, 2025, 01:42 PM UTC

    CaliberMind seems to be affected by an outage at one of our service partners. We're working closely with our partner to restore full service as soon as possible. Thank you for your patience.

  4. monitoring Nov 18, 2025, 01:48 PM UTC

    A fix has been implemented by our service partner and they are working to restore services.

  5. resolved Nov 18, 2025, 02:38 PM UTC

    All connectivity issues related to this incident have been resolved by our service partner.