Cal.com incident

Identified - Issues with Enterprise SAML Authentication

Resolved after 4 hours 24 minutes, on October 24, 2026.

resolved Oct 24, 2026, 09:14 AM UTC

We have successfully resolved the issue impacting our primary database infrastructure. The root cause was identified as an operational error during infrastructure updates. Data has been fully restored, and all core services are operating normally.

Started
Oct 24, 2026, 04:50 AM UTC
Resolved
Oct 24, 2026, 09:14 AM UTC
Duration
4h 24m
Detected by Pingoru
Oct 24, 2026, 04:50 AM UTC

Update timeline

  1. investigating Oct 24, 2026, 04:50 AM UTC

    We are aware of an issue impacting Enterprise SAML logins. Users may be unable to authenticate at this time. We are investigating the root cause and working to resolve it as quickly as possible.

  2. resolved Oct 24, 2026, 09:14 AM UTC

    We have successfully resolved the issue impacting our primary database infrastructure. The root cause was identified as an operational error during infrastructure updates. Data has been fully restored, and all core services are operating normally.

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