Caf incident

Temporary service interruption for background check (Antecedentes criminais (Federal))

Critical Resolved View vendor source →

Caf experienced a critical incident on February 10, 2025 affecting [CORE-API] Criminal background - Federal Police, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2025, 12:27 PM UTC
Resolved
Feb 11, 2025, 12:59 PM UTC
Duration
1d
Detected by Pingoru
Feb 10, 2025, 12:27 PM UTC

Affected components

[CORE-API] Criminal background - Federal Police

Update timeline

  1. identified Feb 10, 2025, 12:27 PM UTC

    We are currently experiencing some technical difficulties with our datasource, which has led to a partial disruption in the background_check_federal_police service. Our team is actively working to resolve these issues and restore full service functionality as soon as possible. We apologize for any inconvenience this may have caused and appreciate your patience and understanding during this time.

  2. monitoring Feb 10, 2025, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 11, 2025, 12:59 PM UTC

    This incident has been resolved.