Caf incident

Facial Biometrics — Degraded Performance

Minor Resolved View vendor source →

Caf experienced a minor incident on May 12, 2026 affecting Facial Biometrics, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 04:13 PM UTC
Resolved
May 12, 2026, 09:01 PM UTC
Duration
4h 47m
Detected by Pingoru
May 12, 2026, 04:13 PM UTC

Affected components

Facial Biometrics

Update timeline

  1. monitoring May 12, 2026, 04:13 PM UTC

    We have identified an issue affecting Facial Biometrics. The root cause has been identified and a fix has been applied. We are actively monitoring the service to confirm full recovery.

  2. resolved May 12, 2026, 09:01 PM UTC

    This incident has been resolved. Facial Biometrics is operating normally. We will publish a full summary once our post-incident review is complete.