Caf Outage History
Caf is up right nowPingoru has recorded 84 incidents for Caf: 80 in the last 12 months and 27 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 1 of 720 (0%) |
| May 2026 | 6 | 113 of 744 (15%) |
| June 2026 | 12 | 126 of 720 (17%) |
| July 2026 | 16 | 31 of 744 (4%) |
| August 2026 | 10 | 145 of 744 (20%) |
| September 2026 | 11 | 52 of 720 (7%) |
| October 2026 | 10 | 67 of 744 (9%) |
| November 2026 | 0 | 0 of 78 (0%) |
Incidents, newest first
Minor October 28, 2026 Partial Outage — [CORE-API] Criminal background - Federal Police 21h 10m [CORE-API] Criminal background - Federal Police
Started Oct 28, 2026, 08:15 PM UTC· resolved Oct 29, 2026, 05:25 PM UTC
- investigating Oct 28, 2026, 08:15 PM UTC
We are investigating reports of a partial outage affecting [CORE-API] Criminal background - Federal Police. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 29, 2026, 05:25 PM UTC
This incident has been resolved. [CORE-API] Criminal background - Federal Police is operating normally. We will publish a full summary once our post-incident review is complete.
Minor October 28, 2026 [CORE-API] Basic Data (PF1.1) — Partial Outage 5h [CORE-API] Basic Data (PF1.1)
Started Oct 28, 2026, 03:39 PM UTC· resolved Oct 28, 2026, 08:39 PM UTC
- investigating Oct 28, 2026, 03:39 PM UTC
We are investigating reports of a partial outage affecting [CORE-API] Basic Data (PF1.1). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 28, 2026, 08:39 PM UTC
This incident has been resolved. [CORE-API] Basic Data (PF1.1) is operating normally. We will publish a full summary once our post-incident review is complete.
Minor October 28, 2026 Partial Outage — KYC & Compliance (PF17 and PJ44) 1h 42m [CORE-API] KYC & Compliance (PJ44), [CORE-API] KYC & Compliance (PF17)
Started Oct 28, 2026, 03:39 PM UTC· resolved Oct 28, 2026, 05:21 PM UTC
- investigating Oct 28, 2026, 03:39 PM UTC
We are investigating reports of a partial outage affecting KYC & Compliance (PF17) and KYC & Compliance (PJ44). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 28, 2026, 05:21 PM UTC
This incident has been resolved. KYC & Compliance (PF17) and KYC & Compliance (PJ44) are operating normally. We will publish a full summary once our post-incident review is complete.
Major October 28, 2026 [CORE-API] Related Persons (PF39) — Partial Outage 5h [CORE-API] Related Persons (PF39)
Started Oct 28, 2026, 03:38 PM UTC· resolved Oct 28, 2026, 08:39 PM UTC
- investigating Oct 28, 2026, 03:38 PM UTC
We are investigating reports of a partial outage affecting [CORE-API] Related Persons (PF39). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 28, 2026, 08:39 PM UTC
This incident has been resolved. [CORE-API] Related Persons (PF39) is operating normally. We will publish a full summary once our post-incident review is complete.
Major October 28, 2026 [CORE-API] Economic Relationships (PF36) — Partial Outage 2h 37m [CORE-API] Economic Relationships (PF36)
Started Oct 28, 2026, 03:38 PM UTC· resolved Oct 28, 2026, 06:15 PM UTC
- investigating Oct 28, 2026, 03:38 PM UTC
We are investigating reports of a partial outage affecting [CORE-API] Economic Relationships (PF36). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 28, 2026, 06:15 PM UTC
This incident has been resolved. [CORE-API] Economic Relationships (PF36) is operating normally. We will publish a full summary once our post-incident review is complete.
Major October 28, 2026 [CORE-API] KYC & Membership Compliance (PJ59) — Major Outage 5h 12m [CORE-API] KYC & Membership Compliance (PJ59)
Started Oct 28, 2026, 03:26 PM UTC· resolved Oct 28, 2026, 08:39 PM UTC
- investigating Oct 28, 2026, 03:26 PM UTC
We are investigating reports of a major outage affecting [CORE-API] KYC & Membership Compliance (PJ59). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Oct 28, 2026, 08:39 PM UTC
This incident has been resolved. [CORE-API] KYC & Membership Compliance (PJ59) is operating normally. We will publish a full summary once our post-incident review is complete.
Minor October 14, 2026 [CORE-API] DENATRAN Driver Data + Traffic Violations — Partial Outage 9h 40m [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Oct 14, 2026, 03:28 AM UTC· resolved Oct 14, 2026, 01:09 PM UTC
- identified Oct 14, 2026, 03:28 AM UTC
We have identified an issue affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. The root cause has been identified and our engineering team is actively working on a resolution. Further updates will be provided as the situation progresses.
- resolved Oct 14, 2026, 01:09 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Minor October 4, 2026 [CORE-API] DENATRAN Driver Data + Traffic Violations — Partial Outage 1d 5h [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Oct 04, 2026, 06:53 AM UTC· resolved Oct 05, 2026, 12:46 PM UTC
- identified Oct 04, 2026, 06:53 AM UTC
We have identified a partial outage affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Our engineering team has identified the issue and is actively working on a resolution. Further updates will be provided as the situation progresses.
- monitoring Oct 04, 2026, 08:17 AM UTC
A fix has been implemented and we are actively monitoring the situation. [CORE-API] DENATRAN Driver Data + Traffic Violations remains under observation. Further updates will be provided if the situation changes.
- resolved Oct 05, 2026, 12:46 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Minor October 3, 2026 [CORE-API] DENATRAN Driver Data + Traffic Violations — Partial Outage 46m [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Oct 03, 2026, 07:44 PM UTC· resolved Oct 03, 2026, 08:30 PM UTC
- identified Oct 03, 2026, 07:44 PM UTC
We have identified an issue affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. A partial outage is currently impacting this service. Our engineering team has identified the root cause and is actively working on a resolution. Further updates will be provided as the situation progresses.
- monitoring Oct 03, 2026, 08:13 PM UTC
A fix has been applied and the situation is being actively monitored. [CORE-API] DENATRAN Driver Data + Traffic Violations is showing signs of recovery. We will continue to monitor and provide updates if the situation changes.
- resolved Oct 03, 2026, 08:30 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally.
Major October 1, 2026 Service Disruption — Face Liveness, Face Authenticator & Facial Biometrics 37m Facial Biometrics, Face Liveness, Face Authenticator
Started Oct 01, 2026, 07:11 PM UTC· resolved Oct 01, 2026, 07:49 PM UTC
- investigating Oct 01, 2026, 07:11 PM UTC
We are investigating reports of a service disruption affecting Face Liveness, Face Authenticator, and Facial Biometrics. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- monitoring Oct 01, 2026, 07:18 PM UTC
A fix has been applied and we are actively monitoring the services to confirm full recovery. Face Liveness, Face Authenticator, and Facial Biometrics are being closely observed. Further updates will be provided as the situation develops.
- resolved Oct 01, 2026, 07:49 PM UTC
This incident has been resolved. Facial Biometrics, Face Liveness, and Face Authenticator are operating normally. We will publish a full summary once our post-incident review is complete.
Major September 30, 2026 Partial Outage — [GLOBAL API] Basic Data Sync 4h 39m [GLOBAL API] Basic Data Sync
Started Sep 30, 2026, 06:45 PM UTC· resolved Sep 30, 2026, 11:24 PM UTC
- identified Sep 30, 2026, 06:45 PM UTC
We have identified an issue affecting [GLOBAL API] Basic Data Sync. A partial outage is currently impacting service availability. Our engineering team has identified the root cause and is actively working on a resolution. Further updates will be published as the situation progresses.
- resolved Sep 30, 2026, 11:24 PM UTC
This incident has been resolved. [GLOBAL API] Basic Data Sync is operating normally. We will publish a full summary once our post-incident review is complete.
Minor September 27, 2026 Degraded Performance — [CORE-API] DENATRAN Driver Data + Traffic Violations 1d 1h [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Sep 27, 2026, 01:51 PM UTC· resolved Sep 28, 2026, 03:40 PM UTC
- investigating Sep 27, 2026, 01:51 PM UTC
We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Sep 28, 2026, 03:40 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Minor September 24, 2026 Degraded Performance — Manual Operation 4h 39m Manual Operation
Started Sep 24, 2026, 06:37 PM UTC· resolved Sep 24, 2026, 11:16 PM UTC
- investigating Sep 24, 2026, 06:37 PM UTC
We are investigating reports of degraded performance affecting Manual Operation. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Sep 24, 2026, 11:16 PM UTC
This incident has been resolved. Manual Operation is operating normally. We will publish a full summary once our post-incident review is complete.
Critical September 22, 2026 Web Onboarding Temporary Unavailability — Resolved 3m
Started Sep 22, 2026, 08:43 PM UTC· resolved Sep 22, 2026, 08:46 PM UTC
- resolved Sep 22, 2026, 08:43 PM UTC
A temporary unavailability affecting Web Onboarding was identified and resolved on September 22, 2026, between 17:43 and 17:46 BRT (approximately 4 minutes). The issue has been fully remediated and Web Onboarding is operating normally.
Major September 18, 2026 Major Outage — Lawsuits with Keywords (PF53), Lawsuits (PF52) & Enhanced Personal Data (PF1.3) 33m [CORE-API] Lawsuits (PF52), [CORE-API] Lawsuits with Keywords (PF53), [CORE-API] Consultation at Receita Federal with Enhanced Personal Data - (PF1.3)
Started Sep 18, 2026, 01:23 PM UTC· resolved Sep 18, 2026, 01:56 PM UTC
- identified Sep 18, 2026, 01:23 PM UTC
We have identified a major outage affecting Lawsuits with Keywords (PF53), Lawsuits (PF52), and Enhanced Personal Data (PF1.3). The root cause has been identified and our engineering team is actively working on remediation. Further updates will be published as the situation progresses.
- resolved Sep 18, 2026, 01:56 PM UTC
This incident has been resolved. Lawsuits (PF52), Lawsuits with Keywords (PF53), and Enhanced Personal Data (PF1.3) are fully operational. We will publish a post-incident summary once our review is complete.
Minor September 17, 2026 Temporary Unavailability — DD SDK –
Started Sep 17, 2026, 01:05 PM UTC· resolved Sep 17, 2026, 01:05 PM UTC
- resolved Sep 17, 2026, 01:05 PM UTC
[Resolved] Temporary Unavailability — DD SDK We identified and resolved an instability that temporarily affected the initialization and transaction processing on the DD SDK. The root cause was an improper block at the network/firewall layer, which was promptly removed by our engineering teams.
Minor September 17, 2026 Degraded Performance — [CORE-API] DENATRAN Driver Data + Traffic Violations 5h 20m [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Sep 17, 2026, 09:37 AM UTC· resolved Sep 17, 2026, 02:58 PM UTC
- investigating Sep 17, 2026, 09:37 AM UTC
We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Sep 17, 2026, 02:58 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Minor September 17, 2026 Core API Instability 6h 35m
Started Sep 17, 2026, 03:30 AM UTC· resolved Sep 17, 2026, 10:05 AM UTC
- resolved Sep 17, 2026, 03:30 AM UTC
Between 00:30 and 10:05 BRT on September 17, 2026, we identified intermittent instability affecting the Core API. Validation and authentication flows were temporarily impacted. The issue has been fully resolved and all services are operating normally.
Major September 11, 2026 Scheduled Maintenance - DNS Infrastructure 1h 5m Transactions, Onboardings, Web Onboarding
Started Sep 11, 2026, 05:47 PM UTC· resolved Sep 11, 2026, 06:52 PM UTC
- scheduled Sep 11, 2026, 05:47 PM UTC
Realizaremos uma manutenção de DNS, o que causará uma indisponibilidade temporária de alguns minutos em alguns hosts.
Minor September 8, 2026 Degraded Performance — [CORE-API] Associated CVM (PJ65) 1h 32m [CORE-API] Associated CVM (PJ65)
Started Sep 08, 2026, 06:15 PM UTC· resolved Sep 08, 2026, 07:47 PM UTC
- investigating Sep 08, 2026, 06:15 PM UTC
We are investigating reports of degraded performance affecting [CORE-API] Associated CVM (PJ65). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Sep 08, 2026, 07:47 PM UTC
This incident has been resolved. [CORE-API] Associated CVM (PJ65) is operating normally. We will publish a full summary once our post-incident review is complete.
Minor September 3, 2026 Degraded Performance — [CORE-API] Temporary Penalties at CVM (PJ93) 1h 57m [CORE-API] Temporary Penalties at CVM (PJ93)
Started Sep 03, 2026, 02:59 PM UTC· resolved Sep 03, 2026, 04:57 PM UTC
- investigating Sep 03, 2026, 02:59 PM UTC
We are investigating reports of degraded performance affecting [CORE-API] Temporary Penalties at CVM (PJ93). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Sep 03, 2026, 04:57 PM UTC
This incident has been resolved. [CORE-API] Temporary Penalties at CVM (PJ93) is operating normally. We will publish a full summary once our post-incident review is complete.
Minor August 24, 2026 Degraded Performance — Lawsuits & Processes Services 7h 7m [CORE-API] Lawsuits with keywords (PJ49), [CORE-API] Processes with keywords (PF49), [CORE-API] Lawsuits (PF48), [CORE-API] Lawsuits (PJ69)
Started Aug 24, 2026, 04:46 AM UTC· resolved Aug 24, 2026, 11:53 AM UTC
- investigating Aug 24, 2026, 04:46 AM UTC
We are investigating reports of degraded performance affecting Lawsuits (PJ69), Lawsuits with keywords (PJ49), Lawsuits (PF48), and Processes with keywords (PF49). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Aug 24, 2026, 11:53 AM UTC
This incident has been resolved. Lawsuits (PJ69), Lawsuits with keywords (PJ49), Lawsuits (PF48), and Processes with keywords (PF49) are operating normally. We will publish a full summary once our post-incident review is complete.
Minor August 24, 2026 Degraded Performance — Lawsuits & Processes with Keywords 44m [CORE-API] Lawsuits with keywords (PJ49), [CORE-API] Processes with keywords (PF49), [CORE-API] Lawsuits (PF48), [CORE-API] Lawsuits (PJ69)
Started Aug 24, 2026, 03:40 AM UTC· resolved Aug 24, 2026, 04:24 AM UTC
- investigating Aug 24, 2026, 03:40 AM UTC
We are investigating reports of degraded performance affecting Lawsuits (PJ69), Lawsuits with Keywords (PJ49), Lawsuits (PF48), and Processes with Keywords (PF49). Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Aug 24, 2026, 04:24 AM UTC
This incident has been resolved. Lawsuits (PJ69), Lawsuits with Keywords (PJ49), Lawsuits (PF48), and Processes with Keywords (PF49) are operating normally. We will publish a full summary once our post-incident review is complete.
Minor August 23, 2026 Degraded Performance — [CORE-API] DENATRAN Driver Data + Traffic Violations 20h 41m [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Aug 23, 2026, 03:28 PM UTC· resolved Aug 24, 2026, 12:10 PM UTC
- investigating Aug 23, 2026, 03:28 PM UTC
We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Aug 24, 2026, 12:10 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.
Minor August 19, 2026 Degraded Performance — [CORE-API] DENATRAN Driver Data + Traffic Violations 1h 22m [CORE-API] DENATRAN Driver Data + Traffic Violations
Started Aug 19, 2026, 11:28 AM UTC· resolved Aug 19, 2026, 12:50 PM UTC
- investigating Aug 19, 2026, 11:28 AM UTC
We are investigating reports of degraded performance affecting [CORE-API] DENATRAN Driver Data + Traffic Violations. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- resolved Aug 19, 2026, 12:50 PM UTC
This incident has been resolved. [CORE-API] DENATRAN Driver Data + Traffic Violations is operating normally. We will publish a full summary once our post-incident review is complete.