Caf experienced a minor incident on May 18, 2026 affecting Onboardings, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Onboardings
Update timeline
- monitoring May 18, 2026, 06:18 PM UTC
We are monitoring an issue affecting SMS delivery for a subset of numbers within the Onboardings flow. The responsible engineering team has identified the scope of impact and is actively tracking the situation. Further updates will be published as the investigation progresses.
- resolved May 19, 2026, 09:16 PM UTC
This incident has been resolved. SMS delivery within the Onboardings flow is operating normally. We will publish a full post-incident summary once our review is complete.