Caf incident

Elevated latency in facematch resources

Minor Resolved View vendor source →

Caf experienced a minor incident on April 9, 2025 affecting Face Match and Private Faceset and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2025, 01:22 PM UTC
Resolved
Apr 10, 2025, 01:27 PM UTC
Duration
1d
Detected by Pingoru
Apr 09, 2025, 01:22 PM UTC

Affected components

Face MatchPrivate FacesetShared FacesetFace Authenticator

Update timeline

  1. investigating Apr 09, 2025, 01:21 PM UTC

    We are currently investigating this issue.

  2. identified Apr 09, 2025, 05:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2025, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2025, 01:27 PM UTC

    This incident has been resolved.