Caf incident

Elevated Liveness service errors

Minor Resolved View vendor source →

Caf experienced a minor incident on January 9, 2025 affecting Face Liveness and Face Authenticator, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2025, 01:00 PM UTC
Resolved
Jan 09, 2025, 01:11 PM UTC
Duration
10m
Detected by Pingoru
Jan 09, 2025, 01:00 PM UTC

Affected components

Face LivenessFace Authenticator

Update timeline

  1. investigating Jan 09, 2025, 01:16 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2025, 01:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 09, 2025, 01:56 PM UTC

    This incident has been resolved.