Caf incident

Increase in the number of Facial Biometrics orchestration errors

Minor Resolved View vendor source →

Caf experienced a minor incident on May 9, 2025 affecting Facial Biometrics, lasting 7d 21h. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 12:00 AM UTC
Resolved
May 16, 2025, 09:23 PM UTC
Duration
7d 21h
Detected by Pingoru
May 09, 2025, 12:00 AM UTC

Affected components

Facial Biometrics

Update timeline

  1. investigating May 14, 2025, 09:48 AM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 09:49 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2025, 09:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 14, 2025, 09:51 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring May 15, 2025, 04:24 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 16, 2025, 04:07 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 16, 2025, 09:23 PM UTC

    This incident has been resolved.