Caf incident
Instability in Face Liveness and Face Authenticator services
Caf experienced a notice incident on April 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 06, 2026, 03:22 PM UTC
Between 22:32 and 22:44 BRT, our facial validation service experienced a period of instability, affecting the experience of some users. During this approximately 12-minute interval, the service's success rate was impacted, resulting in failures for a portion of users.
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