Caf incident

Instability in Face Liveness and Face Authenticator services

Notice Resolved View vendor source →

Caf experienced a notice incident on April 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 01:30 AM UTC
Resolved
Apr 27, 2026, 01:30 AM UTC
Duration
—
Detected by Pingoru
Apr 27, 2026, 01:30 AM UTC

Update timeline

  1. resolved May 06, 2026, 03:22 PM UTC

    Between 22:32 and 22:44 BRT, our facial validation service experienced a period of instability, affecting the experience of some users. During this approximately 12-minute interval, the service's success rate was impacted, resulting in failures for a portion of users.