Caf incident

Elevated errors in background check KYC/KYB

Minor Resolved View vendor source →

Caf experienced a minor incident on June 22, 2025 affecting [CORE-API] KYC & Compliance (PJ44) and [CORE-API] Criminal background - Federal Police and 1 more component, lasting 1d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2025, 01:21 AM UTC
Resolved
Jun 23, 2025, 03:22 PM UTC
Duration
1d 14h
Detected by Pingoru
Jun 22, 2025, 01:21 AM UTC

Affected components

[CORE-API] KYC & Compliance (PJ44)[CORE-API] Criminal background - Federal Police[CORE-API] Basic Data (PF1.1)[CORE-API] KYC & Compliance (PF17)[CORE-API] Media Exposure + Related News (PJ67)[CORE - API] PGFN Debtor's List (PJ94)[CORE-API] Economic Relationships (PF36)[CORE-API] List of PGFN Debtors (PF94)[CORE-API] Credit Score (PJ87)[CORE-API] Government Social Assistance (PF16)

Update timeline

  1. investigating Jun 22, 2025, 01:21 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 22, 2025, 01:25 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 22, 2025, 02:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 22, 2025, 02:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 23, 2025, 03:22 PM UTC

    This incident has been resolved.