Caf experienced a major incident on July 7, 2025 affecting Web Onboarding, lasting 23h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Web Onboarding
Update timeline
- identified Jul 07, 2025, 02:32 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 07, 2025, 02:40 PM UTC
A fix has been implemented and we are currently monitoring the results. We identified some cache issues affecting users who recently accessed our solution. The cache has been invalidated, and the fix is now in place.
- resolved Jul 08, 2025, 01:36 PM UTC
This incident has been resolved.