Caf incident

Partial Outage — Face Liveness and Face Authenticator

Major Resolved View vendor source →

Caf experienced a major incident on June 29, 2026 affecting Face Liveness and Face Authenticator, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 07:20 PM UTC
Resolved
Jun 29, 2026, 07:47 PM UTC
Duration
26m
Detected by Pingoru
Jun 29, 2026, 07:20 PM UTC

Affected components

Face LivenessFace Authenticator

Update timeline

  1. investigating Jun 29, 2026, 07:20 PM UTC

    We are investigating reports of a partial outage affecting Face Liveness and Face Authenticator. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.

  2. monitoring Jun 29, 2026, 07:28 PM UTC

    A fix has been implemented and we are actively monitoring Face Liveness and Face Authenticator to confirm full recovery. Further updates will be provided if any degradation is observed.

  3. resolved Jun 29, 2026, 07:47 PM UTC

    This incident has been resolved. Face Liveness and Face Authenticator are operating normally. We will publish a full summary once our post-incident review is complete.