Caf experienced a major incident on June 24, 2026 affecting Facial Biometrics, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Facial Biometrics
Update timeline
- investigating Jun 24, 2026, 12:52 PM UTC
We are investigating reports of a partial outage affecting Facial Biometrics. Some requests may be failing or experiencing degraded availability. Engineers are actively engaged and working to identify the root cause. Updates will be published as the investigation progresses.
- monitoring Jun 24, 2026, 12:58 PM UTC
A fix has been identified and applied. We are actively monitoring Facial Biometrics to confirm full recovery. Further updates will be provided if conditions change.
- resolved Jun 24, 2026, 01:12 PM UTC
This incident has been resolved. Facial Biometrics is operating normally. We will publish a full summary once our post-incident review is complete.