Caf incident

Temporary instability identified in the Web Onboarding service

Major Resolved View vendor source →

Caf experienced a major incident on August 6, 2025 affecting Web Onboarding, lasting 8h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:22 AM UTC
Resolved
Aug 06, 2025, 11:38 AM UTC
Duration
8h 16m
Detected by Pingoru
Aug 06, 2025, 03:22 AM UTC

Affected components

Web Onboarding

Update timeline

  1. investigating Aug 06, 2025, 10:09 PM UTC

    We are currently investigating this issue.

  2. identified Aug 06, 2025, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 06, 2025, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 06, 2025, 10:14 PM UTC

    We are continuing to monitor for any further issues. The problem persists for users with specific configurations.

  5. monitoring Aug 06, 2025, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 06, 2025, 10:15 PM UTC

    This incident has been resolved.