Cadmus incident

SSL Certificate Error

Critical Vendor's status page →

Resolved after 1 day, affecting Cadmus AU Student and Teachers Apps and Cadmus US Student and Teachers Apps and 1 more, on October 19, 2023.

identified Oct 20, 2023, 12:54 AM UTC

We are continuing to work on a fix for this issue.

Started
Oct 19, 2023, 12:00 AM UTC
Resolved
Oct 20, 2023, 12:30 AM UTC
Duration
1d
Detected by Pingoru
Oct 19, 2023, 12:00 AM UTC

Affected components

Cadmus AU Student and Teachers AppsCadmus US Student and Teachers AppsCadmus UK Student and Teachers Apps

Update timeline

  1. identified Oct 20, 2023, 12:54 AM UTC

    Users opening the Cadmus Teacher and Student applications experienced a browser certificate error. A few certificates used by Cadmus did not renew in time. This has been remedied and mitigated from future failures.

  2. identified Oct 20, 2023, 12:54 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 20, 2023, 12:54 AM UTC

    This incident has been resolved.

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