Cadmus incident

Class list repeating the same Turnitin similarity and grade across the class

Resolved after 10 minutes, affecting Cadmus AU Submission Integrations, on January 29, 2024.

monitoring Jan 29, 2024, 12:21 AM UTC

The Class List should now be showing the accurate data and redirects. We are investigating what caused this issue and will prevent it from happening again.

Started
Jan 29, 2024, 12:13 AM UTC
Resolved
Jan 29, 2024, 12:24 AM UTC
Duration
10m
Detected by Pingoru
Jan 29, 2024, 12:13 AM UTC

Affected components

Cadmus AU Submission Integrations

Update timeline

  1. investigating Jan 29, 2024, 12:13 AM UTC

    Turnitin is redirecting to one student submission per assessment — no marking has been lost, and our team is resolving this as soon as possible.

  2. monitoring Jan 29, 2024, 12:21 AM UTC

    The Class List should now be showing the accurate data and redirects. We are investigating what caused this issue and will prevent it from happening again.

  3. resolved Jan 29, 2024, 12:24 AM UTC

    This incident has been resolved.

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