Cadmus incident

Camdus API responding with errors due to mismatch in versions

Resolved after 34 minutes, affecting Cadmus UK Student and Teachers API and Cadmus AU Student and Teachers API and 1 more, on January 21, 2025.

monitoring Jan 21, 2025, 05:27 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 21, 2025, 04:54 AM UTC
Resolved
Jan 21, 2025, 05:29 AM UTC
Duration
34m
Detected by Pingoru
Jan 21, 2025, 04:54 AM UTC

Affected components

Cadmus UK Student and Teachers APICadmus AU Student and Teachers APICadmus US Student and Teachers APICadmus AU Student and Teachers AppsCadmus US Student and Teachers AppsCadmus UK Student and Teachers Apps

Update timeline

  1. identified Jan 21, 2025, 04:54 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jan 21, 2025, 04:57 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jan 21, 2025, 05:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 21, 2025, 05:29 AM UTC

    This incident has been resolved.

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