CabCard Services experienced a minor incident on April 17, 2026 affecting Payment Processing (POS (payment terminals)), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing (POS (payment terminals))
Update timeline
- investigating Apr 17, 2026, 08:51 AM UTC
We aware aware of reports that some customers are experiencing connectivity issues with their POS terminals as of approximately 09:45am We are urgently investigating this issue. Updates will be posted here. Other methods of accepting payments, including through the CabCard SoftPOS app on Android and payments links, are unaffected and can be used normally.
- resolved Apr 17, 2026, 10:19 AM UTC
We continue to observe good levels of network connectivity stability across all customers. This incident is now resolved.