CabCard Services incident
SoftPOS transaction creation unavailable
CabCard Services experienced a major incident on September 10, 2026 affecting Payment Processing (SoftPOS (CabCard Go)), lasting –. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing (SoftPOS (CabCard Go))
Update timeline
- resolved Sep 10, 2026, 03:00 AM UTC
This incident has now been resolved. Thank you for your patience. We encourage all customers to ensure you have alternative payment methods available in case of future incidents: SoftPOS via the CabCard Android app Payment links through my.cabcard.services CabCard Emergency Kit which can be downloaded and printed from your driver dashboard.