CabCard Services experienced a minor incident on May 19, 2026 affecting Payment Processing (POS (payment terminals)), lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 09:31 AM UTC
We are aware that customers are experiencing degraded SIM connectivity for CabCard POS terminals. We are urgently investigating this in collaboration with our SIM provider. Information will be posted to our status page.
- resolved May 19, 2026, 10:20 AM UTC
This incident has now been resolved. Thank you for your patience. We encourage all customers to ensure you have alternative payment methods available in case of future incidents: SoftPOS via the CabCard Android app Payment links through my.cabcard.services CabCard Emergency Kit which can be downloaded and printed from your driver dashboard.