CabCard Services experienced a minor incident on July 13, 2026 affecting Payment Processing (POS (payment terminals)) and API and Webhooks (Webhook Processing), lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 13, 2026, 08:14 PM UTC
We are currently seeing system instability with our hosting provider. This is impacting transaction processing for some customers. Our engineers are investigating the root cause and extent of the issue and will update this status page shortly,
- resolved Jul 13, 2026, 08:53 PM UTC
A fix has been deployed and all services are online and stable. Thank you for your patience while we resolved this issue. Transactions processed during this incident may not display correctly on your dashboard, and your displayed balance may be incorrect. This will not impact settlement of successful transactions.