C1 incident

The issue is now resolved. We will continue to monitor application performance. Please reach out to our support team if you have any questions or concerns.

Minor Resolved

C1 experienced a minor incident on April 18, 2026 affecting API and Web, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 06:49 PM UTC
Resolved
Apr 18, 2026, 07:28 PM UTC
Duration
39m
Detected by Pingoru
Apr 18, 2026, 06:49 PM UTC

Affected components

APIWeb

Update timeline

  1. identified Apr 18, 2026, 06:49 PM UTC

    We have identified an issue causing timeouts when loading access profiles on some tenants. We are working to resolve this and will provide an update within 60 minutes.

  2. resolved Apr 18, 2026, 07:28 PM UTC

    The issue is now resolved. We will continue to monitor application performance. Please reach out to our support team if you have any questions or concerns.